HVAC maintenance
Heating, ventilation and air conditioning serviced to a schedule, so faults are found before the hottest or coldest week of the year.
Hard facilities management
Plant, fabric and fixed systems that keep working
For business owners and facilities managers responsible for a building that has to stay open. One contract covers the plant, the fabric and the testing, with every job evidenced before it is signed off.
Hard facilities management is the upkeep of the physical building and the fixed systems inside it: heating and cooling, electrics, water, lifts, fire systems, the roof and the fabric. When one of these fails, the building stops working, and usually at the worst possible time.
Most sites end up with a separate contractor for each system, a separate invoice for each visit and nobody holding the whole picture. We take that off you. You deal with 3S Consult™, we allocate the work to a vetted, SSIP-accredited subcontractor on our panel, and the job is photographed against the specification before anything is certified for payment.
Why 3S
- One contract, one point of contact
- A plan within 48 hours
- Photo-verified sign-off against the spec
- Funding available on the work
Hard facilities management
What our hard FM service covers
Electrical systems and lighting
Distribution, lighting and remedial works carried out by accredited electrical contractors.
Plumbing, water and drainage
Repairs, planned servicing and water hygiene, including legionella control.
Fire safety systems
Alarms, sprinklers, extinguishers and emergency lighting maintained and logged under the same contract.
Lifts and escalators
Maintenance visits and support for the statutory thorough examinations your insurer will ask about.
Building fabric repairs
Roofing, windows, doors and flooring, scoped properly before a price is agreed.
Planned preventative maintenance
A schedule of visits built around your assets, so the work is booked rather than remembered.
Reactive maintenance
Breakdowns and make-safe work prioritised when you flag them as urgent.
Statutory compliance testing
Gas safety, PAT, legionella and EICRs scheduled and certificated.
Planned or reactive hard facilities management: getting the balance right
A building run only on reactive call-outs costs more than it looks. Each breakdown is priced in a hurry, parts are bought at short notice and the same fault tends to come back. A planned maintenance schedule turns most of that into booked visits at an agreed cost.
Reactive cover still matters, because plant fails without warning. The aim is a schedule that catches the predictable faults, with a clear route for the rest. Urgent and make-safe works are prioritised, and most requirements are matched to a subcontractor within 48 hours.
The mistakes we see most on commercial sites
Missing records are the common one. The work was done, but nobody can find the certificate when an insurer or inspector asks. The other is plant run well past its useful life because replacement never makes it into the budget. We keep the record at every stage, and plant replacement can be funded over a fixed term instead of waiting for next year.
How it works
Three steps, one point of contact
Step 1
Tell us what the building needs
Share the site, the problem and the timescale on the enquiry form. We visit, confirm the scope and pick up anything that would move the price later.
Step 2
One proposal, one number
Works cost and consultancy fee are combined into a single proposal, with a funding option alongside it. Any finance facility is agreed before the contract is signed.
Step 3
Matched, monitored and signed off
A vetted subcontractor accepts the scope and commits to a start date. Completion photographs are checked against the specification before the work is certified.
Funding
Spread the cost
Boiler, chiller and air handling replacement, rewiring and major fabric works rarely land when the budget allows. Through our sister business, Novora Asset Finance™, plant replacement and hard FM programmes can be spread over a fixed term with payments agreed before you commit. Finance is subject to status and credit approval, and Novora Asset Finance™ sets out the terms, total cost and any fees before you commit.
Evidence
How every hard FM job is evidenced
The subcontractor uploads completion photographs against the specification, and we check them before sign-off. Work that fails inspection is not certified for payment. Test certificates and service records are filed with the job, so you have a record of each stage when an insurer or inspector asks.
Questions
Hard facilities management: common questions
Do I deal with the engineer or with you?
With us. We hold the appointment, monitor the work and certify payment. The subcontractor works to our specification, which keeps the standard consistent from one job to the next.
Can you take on a building that has had no planned maintenance?
Yes. We start with a site visit to see what is there and what condition it is in, then build a schedule from that. Anything urgent is dealt with first.
How quickly can someone attend a breakdown?
Most requirements are matched within 48 hours. Urgent and make-safe works are prioritised, so flag it on the form or call us and we will act rather than wait for the system.
Is statutory testing included?
It can be. Gas safety, PAT, legionella control and EICRs can all sit under the same contract as your planned maintenance, with the certificates filed together.
Can hard FM be combined with cleaning and security?
Yes. A single contract can cover planned maintenance, statutory testing, cleaning, security and grounds, with one point of contact for all of it.
Related services
Often needed alongside this
Statutory compliance testing
For landlords, business owners and facilities managers who need their statutory testing done on time and recorded. We schedule it, deliver it and keep the certificates together.
Read more →Fire safety, fully coveredFor business owners, landlords and facilities managers who carry the fire safety duty for a building. You get the assessment, the fixes and a fire logbook that stands up to an inspector.
Read more →Asset financeFor businesses that need plant, vehicles, IT or equipment without handing over the full price on day one. The cost is spread into fixed monthly payments, arranged through Novora Asset Finance™.
Read more →